An AI-first culture involves redesigning an organization's entire approach to incorporate AI solutions into its operations. This means considering whether AI can perform tasks before involving human workers, and it requires a shift in mindset across all levels of the company.

Companies should provide the right tools and training to employees, making it clear that AI adoption is an expectation for future work. This includes fostering an environment where employees feel encouraged to explore AI's potential rather than fearing job displacement.

Organizations often face resistance due to skepticism about AI's impact on jobs. Additionally, communicating the rapid changes brought by AI to customers can be challenging, as many may still view the company through the lens of its past operations.